Warranty coverage on Kenmore appliances can be a little more layered than on a single-manufacturer brand, since coverage sometimes runs through the actual manufacturer behind the unit rather than through Kenmore directly. Tell us the situation when you book, and we’ll tell you honestly which route gets your appliance fixed faster — routing it through the applicable manufacturer warranty, or having us handle it outright. Anything outside that window is covered by our own workmanship guarantee.
Service
Warranty Repair Support
A straight answer on whether your repair belongs under Kenmore's coverage or ours.
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FAQ
Warranty Repair Support FAQ
We'll flag that upfront if it's a concern for your specific unit — in many cases having us handle a straightforward repair is faster and doesn't create an issue, but we'll always tell you honestly if routing it through the manufacturer makes more sense.
The labor side of the repair — if the same problem resurfaces within 30 days because of how the work itself was done, we return and correct it at no charge.
Bring us the model and serial number when you book, or let our technician pull it during the visit — it's the first thing we check on every Kenmore job.