Low Risk - DIY Check OK

Kenmore Dishwasher C6, C7, C8, Cup Open and PF Codes (362 and 363 Prefix)

The remaining C-codes on 362- and 363-prefix Kenmore dishwashers: C6 for incoming water too cold, C7 for the water temperature sensor itself, C8 for a blocked detergent dispenser cover, Cup Open for a cover simply left open, and PF for…

What C6 / C7 / C8 / Cup Open / PF (362 and 363 prefix) Means

The remaining C-codes on 362- and 363-prefix Kenmore dishwashers: C6 for incoming water too cold, C7 for the water temperature sensor itself, C8 for a blocked detergent dispenser cover, Cup Open for a cover simply left open, and PF for a power failure during a cycle.

Common Causes of C6 / C7 / C8 / Cup Open / PF (362 and 363 prefix)

  • An item in the lower rack blocking the dispenser cover
  • Water arriving below the temperature the cycle needs
  • A temperature sensor out of specification, or a household power interruption

🔧 One Safe Check You Can Try

For C8 and Cup Open, remove whatever is stopping the dispenser cover closing — a tall item in the lower rack leaning against it is the usual answer; for C6, run the kitchen hot tap before starting a cycle.

⚠ Why You Shouldn't Go Further Than That

  • Forcing a dispenser cover shut against an obstruction cracks the latch and turns a loading habit into a parts order.
  • The temperature sensor sits in the tub base wired to the control, so it is not reached with the breaker on.
  • PF is informational rather than a fault, so there is nothing inside the machine to repair for it.

Opening a panel to inspect or repair something yourself doesn't automatically cancel your manufacturer's warranty — but it can risk accidental damage, and some manufacturers do have specific service conditions. Check your product's warranty terms, or ask us, before deciding.

Other Dishwasher Error Codes

Related Guides

Behavior Not Matching What's Described Above?

If C6 / C7 / C8 / Cup Open / PF (362 and 363 prefix) is showing up earlier than expected, coming with other symptoms, or you're just not sure, book a trained technician for a proper diagnosis.

Book Repair for C6 / C7 / C8 / Cup Open / PF (362 and 363 prefix)

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FAQ

C6 / C7 / C8 / Cup Open / PF (362 and 363 prefix) FAQ

It is a prompt rather than a fault — the detergent cover is open and needs detergent and closing before the cycle will proceed.

Repeated power-failure notices with no obvious outage are worth having an electrician look at, since the machine is reporting what it sees.

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