What E13 (417-prefix) Means
E13 on 417-prefix Kenmore front-loaders covers two possibilities that look the same to the control: water genuinely leaking from the outer tub, or air leaking from the small hose that carries tub pressure to the level sensor.
Common Causes of E13 (417-prefix)
- A cracked or split outer tub
- An air leak in the pressure sensing hose or at its tub port
- A perished door boot letting water escape during the wash
🔧 One Safe Check You Can Try
Pull the machine out far enough to look underneath with a torch and note whether there is water on the floor; a dry floor moves the odds toward the air hose rather than the tub.
⚠ Why You Shouldn't Go Further Than That
- Stop using the machine until the source is found — water running onto a laundry-room floor reaches sockets and flooring.
- A split outer tub is a major component, so confirming it before ordering matters more here than on most faults.
- The pressure hose and tub port are reached inside the cabinet, beside live wiring, with the machine isolated first.
Opening a panel to inspect or repair something yourself doesn't automatically cancel your manufacturer's warranty — but it can risk accidental damage, and some manufacturers do have specific service conditions. Check your product's warranty terms, or ask us, before deciding.