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Kenmore Washer F28 Error Code (110-Prefix Front-Load, Board Communication)

F28 on the Whirlpool-built 110-prefix front-load platform means the main control board and the motor control board have stopped talking to each other. Neither board is necessarily faulty — the link between them is what this code describes.

What F28 (110 / Whirlpool-built front-load) Means

F28 on the Whirlpool-built 110-prefix front-load platform means the main control board and the motor control board have stopped talking to each other. Neither board is necessarily faulty — the link between them is what this code describes.

Common Causes of F28 (110 / Whirlpool-built front-load)

  • The harness between the two control boards loose, chafed or corroded
  • A failed communication section on either board
  • Damp having reached a connector in a humid laundry room

🔧 One Safe Check You Can Try

Power the washer down at the breaker for five minutes and bring it back; a communication fault that survives that is a wiring or board question rather than a momentary upset.

⚠ Why You Shouldn't Go Further Than That

  • Both boards are live whenever the cord is plugged in, and they sit above a tub that holds water.
  • Because either board can be the culprit, buying one on a guess has roughly even odds of being wrong.
  • A connector reseated carelessly can bend a pin and convert an intermittent fault into a permanent one.

Opening a panel to inspect or repair something yourself doesn't automatically cancel your manufacturer's warranty — but it can risk accidental damage, and some manufacturers do have specific service conditions. Check your product's warranty terms, or ask us, before deciding.

Other Washer Error Codes

Related Guides

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FAQ

F28 (110 / Whirlpool-built front-load) FAQ

The console usually lights and responds while the drum stays still, because the half that drives the motor is out of contact.

No. F11 says the motor control board itself has failed; F28 says the two boards cannot reach each other.

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