Medium - Inspection Needed

Kenmore Washer OE Error Code (796-Prefix LG-Built, Slow Drain)

OE on LG-built Kenmore washers carrying 796-prefix model numbers means the tub is emptying too slowly, or not at all. The documented order of investigation is the household drain, then the machine's own hose, then the pump wiring.

What OE (796 / LG-built) Means

OE on LG-built Kenmore washers carrying 796-prefix model numbers means the tub is emptying too slowly, or not at all. The documented order of investigation is the household drain, then the machine's own hose, then the pump wiring.

Common Causes of OE (796 / LG-built)

  • A blocked or slow household drain or standpipe
  • The washer drain hose kinked behind the cabinet or pushed too far into the pipe
  • A drain pump obstructed by lint, coins or hair

🔧 One Safe Check You Can Try

Pull the drain hose out of the standpipe and check the standpipe itself for a blockage before blaming the washer — a slow house drain produces this code on a perfectly healthy pump.

⚠ Why You Shouldn't Go Further Than That

  • Unplug the machine before the pump filter door at the front is opened — that panel sits right beside the power cord entry.
  • A tub still holding water empties onto the floor the moment a filter cap is loosened, so a wide tray comes first.
  • Forcing a filter cap that will not turn cracks the housing and converts a cleaning job into a parts job.

Opening a panel to inspect or repair something yourself doesn't automatically cancel your manufacturer's warranty — but it can risk accidental damage, and some manufacturers do have specific service conditions. Check your product's warranty terms, or ask us, before deciding.

Other Washer Error Codes

Related Guides

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FAQ

OE (796 / LG-built) FAQ

They cover the same ground on different machines; the 796 prefix marks the LG-built one and the parts do not interchange.

It does — a hose inserted too far can siphon and back up, and the correct depth is set out in the installation instructions.

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