Low Risk - DIY Check OK

Kenmore Washer E14 Error Code (417-Prefix, Dispenser Drawer)

E14 on 417-prefix Kenmore front-loaders means the dispenser drawer is not registering as shut. Some models in this series carry a magnetic reed switch in the drawer housing whose only job is to confirm the drawer position.

What E14 (417-prefix) Means

E14 on 417-prefix Kenmore front-loaders means the dispenser drawer is not registering as shut. Some models in this series carry a magnetic reed switch in the drawer housing whose only job is to confirm the drawer position.

Common Causes of E14 (417-prefix)

  • Hardened detergent on the drawer runners holding it open
  • A failed reed switch in the drawer housing
  • A drawer or housing distorted by heat over the years

🔧 One Safe Check You Can Try

Pull the drawer right out, rinse the set detergent from its runners and the housing behind it, then push it home until it stops; a drawer riding on residue sits a few millimetres proud, which is enough.

⚠ Why You Shouldn't Go Further Than That

  • The reed switch sits behind the drawer housing beside the control wiring, so it is not reached with the cord in.
  • Pushing the drawer harder against hardened residue cracks the front rather than closing the gap.

Opening a panel to inspect or repair something yourself doesn't automatically cancel your manufacturer's warranty — but it can risk accidental damage, and some manufacturers do have specific service conditions. Check your product's warranty terms, or ask us, before deciding.

Other Washer Error Codes

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Behavior Not Matching What's Described Above?

If E14 (417-prefix) is showing up earlier than expected, coming with other symptoms, or you're just not sure, book a trained technician for a proper diagnosis.

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FAQ

E14 (417-prefix) FAQ

Usually not — the control treats an open drawer as a reason to hold the cycle.

Thick liquid detergent and softener dry into a paste between washes, especially where cold water is used most of the time.

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