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Kenmore Dryer F-20, F-21 and F:20 Codes (Oasis and Elite, Heater Relay)

On the Whirlpool-built Oasis and Elite dryers, F-20, F-21 and F:20 all report a failed heater relay on the main electronic control board. The relay is part of the board, which is why the published remedy names the board rather…

What F-20 / F-21 / F:20 (110 / Whirlpool-built Oasis and Elite) Means

On the Whirlpool-built Oasis and Elite dryers, F-20, F-21 and F:20 all report a failed heater relay on the main electronic control board. The relay is part of the board, which is why the published remedy names the board rather than a relay.

Common Causes of F-20 / F-21 / F:20 (110 / Whirlpool-built Oasis and Elite)

  • A heater relay failed on the main electronic control board
  • Surge damage to the relay drive circuit
  • Years of heat cycling in an enclosed laundry space

🔧 One Safe Check You Can Try

Switch the dryer off at the breaker and leave it off; a heat-switching fault is not one to keep testing with another load.

⚠ Why You Shouldn't Go Further Than That

  • A relay stuck closed can apply heat the control believes it has switched off, which is a fire-safety matter rather than a performance one.
  • On gas models the supply is shut off at the appliance valve before any panel comes away; on electric models the breaker goes off first.
  • Heat circuits on an electric dryer run at 240 volts, not the 120 volts most household wiring carries.

Opening a panel to inspect or repair something yourself doesn't automatically cancel your manufacturer's warranty — but it can risk accidental damage, and some manufacturers do have specific service conditions. Check your product's warranty terms, or ask us, before deciding.

Other Dryer Error Codes

Related Guides

Still Seeing F-20 / F-21 / F:20 (110 / Whirlpool-built Oasis and Elite)?

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FAQ

F-20 / F-21 / F:20 (110 / Whirlpool-built Oasis and Elite) FAQ

Very possibly, and it is a reason to stop using the machine until the heat switching has been checked.

A technician will check the thermostats too, but this particular code points at the relay on the board.

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