Low Risk - DIY Check OK

Kenmore Refrigerator ES and d2 Codes (111-Prefix, Dispenser and Forced Defrost)

Two very different 111-prefix displays: ES reports a dispenser failure, typically a stuck Water or Ice button which shows as the indicator toggling on its own through the selections; d2 is not a fault at all but confirmation that the…

What ES / d2 (111-prefix) Means

Two very different 111-prefix displays: ES reports a dispenser failure, typically a stuck Water or Ice button which shows as the indicator toggling on its own through the selections; d2 is not a fault at all but confirmation that the appliance is in forced defrost mode, which ends automatically once an evaporator reaches 55 degrees Fahrenheit.

Common Causes of ES / d2 (111-prefix)

  • A dispenser button stuck in its housing
  • A failed user interface board behind the dispenser panel
  • Forced defrost mode entered deliberately during a service check

🔧 One Safe Check You Can Try

For ES, press the Water and Ice buttons in several spots around their edges to free a stuck key; for d2, simply wait, because the mode ends by itself.

⚠ Why You Shouldn't Go Further Than That

  • Unplug the appliance before the dispenser panel is prised away; the user interface board behind it is live.
  • Forcing a stuck dispenser button harder usually breaks the membrane underneath it.
  • Interrupting a forced defrost part way leaves melt water on the coil to refreeze.

Opening a panel to inspect or repair something yourself doesn't automatically cancel your manufacturer's warranty — but it can risk accidental damage, and some manufacturers do have specific service conditions. Check your product's warranty terms, or ask us, before deciding.

Other Refrigerator Error Codes

Related Guides

Behavior Not Matching What's Described Above?

If ES / d2 (111-prefix) is showing up earlier than expected, coming with other symptoms, or you're just not sure, book a trained technician for a proper diagnosis.

Book Repair for ES / d2 (111-prefix)

Same-day & next-day appointments · No hidden fees · Technicians trained on these appliances

1Service Details
2Date & Time
3Contact Info

or call (844) 621-1345 now

FAQ

ES / d2 (111-prefix) FAQ

That is the documented signature of a stuck Water or Ice button, and it is what ES is written to report.

It ends when an evaporator reaches the target temperature, so it is a matter of a short wait rather than a fixed time.

Need a repair? We're ready to help. Call Now
Call Us Schedule