When the rest of a Kenmore side-by-side refrigerator is cooling normally but the ice maker has simply stopped producing, the fault is almost always isolated to the ice-making assembly itself rather than the sealed refrigeration system.
Water Supply Is the First Thing to Rule Out
A frozen or kinked supply line, a clogged inline water filter, or a shutoff valve that got bumped closed during a move or cleaning are the three most common causes, and all three are easy to check before assuming a mechanical failure.
The Ice Maker’s Own Fill Valve
If water supply checks out, the ice maker’s own fill valve or the module’s internal thermostat can fail independently of everything else in the fridge, which is why the rest of the unit keeps cooling normally while ice production simply stops.
Cubes That Are Small, Hollow, or Clumped
Small or hollow cubes usually point to a partially restricted water line rather than a dead ice maker, while a solid clump in the bin often means the unit is cycling but something downstream isn’t harvesting the ice properly.
Getting It Fixed
Ice maker modules are a routine, affordable repair on most Kenmore refrigerators. Visit our Kenmore refrigerator repair page to get a technician out.